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How casinouri Handles Your Personal Information

This Privacy Policy covers every piece of information you share with us when you open an account, make a deposit via PayPal, Venmo, or Play+, or reach out to our support team.

Account data protectedPayPal & Venmo transactions coveredRight to access your dataRight to request deletionContact us anytime
casinouri How casinouri Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Privacy

If you want to review the data we hold on your account, request a correction, or ask us to delete your information, our support team handles all privacy-related requests directly. Reach out through any of the channels below and include your registered email address so we can locate your account quickly and respond without delay.

Team online

Live Chat

Start a live chat session from inside your account dashboard. Our team can pull up your data profile and walk you through any privacy request in real time.

Email Support

Send your request to our privacy address listed in your account settings. Include your registered email and the specific data action you need — access, correction or deletion.

Account Settings

Open your account, go to Settings, then Privacy. From there you can download a copy of your stored data or submit a deletion request without contacting support.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply industry-standard SSL encryption across every page and API call on the platform, which means data moving between your device and our servers is protected in transit. Account access requires email and password authentication, and we prompt you to enable two-step verification for an added layer of protection. We keep your data only as long as your account is active or as state law requires us to retain it — after that, records are deleted on a rolling schedule. Below are the four key areas of our data management approach.

Encryption in Transit

SSL encryption covers every connection — account login, PayPal and Venmo deposit flows, and live chat sessions. Your data moves between our platform and your device without exposure.

Cookie Policy

We use functional cookies to keep your session active and analytics cookies to understand how our lobby is navigated. You can adjust cookie preferences from the banner shown on your first visit.

Data Retention

Active account data is retained while your account is open. If you close your account, we hold records only as long as state law requires, then delete them on a scheduled basis.

Third-Party Sharing

We share data only with payment processors like PayPal and Play+, identity-verification services, and state regulators where required. We do not sell your information to advertisers or data brokers.

Common Questions About Your Privacy at casinouri

The questions below reflect what people actually ask about how their data is handled. If something isn't covered here, use the live chat or email path listed in the contact section above.

We collect your name, date of birth, email address, and a government-issued ID for identity verification. Device and session data is also logged to protect your account from unauthorized access.

No. When you deposit via PayPal or Venmo, we record only the transaction reference and amount. Your payment credentials stay with PayPal and Venmo — we never store them on our servers.

Go to Settings, then Privacy inside your account, and select the data download option. Alternatively, email our privacy team with your registered address and we'll send a copy within the timeframe required by applicable state law.

Yes. Submit a deletion request through your account's Privacy settings or via email support. We'll process it once we confirm your identity, retaining only records that state law requires us to keep.

We share data only with payment processors such as PayPal and Play+, identity-verification services, and state regulators where required by law. We do not sell or trade your data with advertisers.

We use functional cookies to maintain your session and analytics cookies to improve lobby navigation. You can manage your cookie preferences through the settings banner shown on your first visit to the site.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.